| From | Message |
Mike
8/31/2010
13:02:02
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 Subject: HP Color Laserjet 2840 Jam
IP: Logged
Message:
I have a customer with this machine and the display says Paper Jam in Print Paper path, Open door and remove jam. Well, I have searched EVERYWHERE in this beast and there is NO paper anywhere. They were using the paper tray when this happened, not the by-pass. I can't find any broken flags on sensors or dirt or dust anywhere. I will admit, I am not that familiar with this machine. ANy easy ideas on what might be going on? Thanks in advance.
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