| From | Message |
Gordon
8/23/2010
12:58:45
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 Subject: HP LaserJet 9000 error 49.c02
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Message:
All the book says is 49.X critical firmware error.
Can anyone out there elaborate on this.
Haven't been there yet to run a event log. Just
talked to cust, they've already power cycled it.
49 error comes back.
TIA, Gordon
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Ken
8/23/2010
14:56:51
|  RE: HP LaserJet 9000 error 49.c02
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Message:
It could be a network card, or anything connected to the formatter, or even the formatter itself.
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Kasca
8/23/2010
16:50:00
| RE: HP LaserJet 9000 error 49.c02
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Message:
Have solved this error with firmware, loose dimms, and replacing MB on different machines
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Desert Tech
8/23/2010
17:23:29
| RE: HP LaserJet 9000 error 49.c02
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Message:
Before rebooting, go into the printer queue and cancel all pending jobs. Then reboot and see whether it was a print job that kept making the error come back before replacing parts
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Gordon
8/24/2010
05:51:19
|  RE: HP LaserJet 9000 error 49.c02
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Message:
Thanks, I'll check it out.
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Peter
8/24/2010
06:40:20
| RE: HP LaserJet 9000 error 49.c02
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Message:
I've also seen this message pop up if the print job is too complex for the printer to handle.
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Gordon
8/24/2010
12:32:32
|  RE: HP LaserJet 9000 error 49.c02
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Message:
Went out on this today. Error was gone when I got
there.(of course) Ran the event log. Saw only two
occurances of 49.c02 (c02? isn't that carbon di-
oxide?)......Sorry. Anyway, previous to that was
five in a row 57.03.00, which are fan errors.
Anyone have a thought about the 57's being related to the 49?
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