| From | Message |
scfs
8/24/2010
13:05:52
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 Subject: hp4000tn replace jet card
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Message:
replaced network card after customer tore it from wall. now i cant get the damn thing to print from the network. im sure their I.T. guy did something to change the setting, but what? and how can i tell if its a bad(refurbished)jetcard? oh yeah, they will pay.
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rick
8/24/2010
13:16:58
|  RE: hp4000tn replace jet card
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Message:
you should be able to get the ip address from the computer. Ping it and see if you get a reply, Oh yea see if you have a green light on the card first.
HTH
Rick
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Kenny
8/24/2010
14:50:03
| RE: hp4000tn replace jet card
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Message:
If reseating the NIC card doesn't help, try EIO slot #2 in rear of the printer. Maybe they damaged the formatter connnection @ EIO #1.
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Kasca
8/24/2010
15:16:49
| RE: hp4000tn replace jet card
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Message:
Tore it from wall? I guess I would check the socket cat5 socket. Yes it is VERY likely the fugged the Formatter
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Has Been
8/24/2010
15:39:57
| RE: hp4000tn replace jet card
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Message:
If it won't print 2 config pages the NIC is bad.
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Kasca
8/25/2010
12:21:10
| RE: hp4000tn replace jet card
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Message:
Unless the formatter is cracked, like Kenny suggests. The Nic may produce 2 pages in another machine.
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