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Almost A Tech

 Email

8/25/2010
19:33:19
Subject: HP LJ P4015
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Message:
Send A print job, machine makes it's paper selection, (T2 or T3), it starts processing, starts up, and just keeps going and going and going but doesn't feed the paper. No error on display and the only way it stops is turn machine off. However, it works just fine from T-1. 41.08 errors on error report. Engine test works the same (OK from T-1, not OK from T-2 & T-3). I did run a piece of file folder thru from the bottom and it worked OK, so I don't think it is the sensor in the front. Thanks for any help!


Desert Tech

 Email

8/25/2010
20:10:54
RE: HP LJ P4015
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Message:
Upgrade to the latest firmware and you will probably find you have fuser errors. With the older firmware it does not always display an error code when the fuser does not come up to temp, so the unit just hangs in processing. Can also be caused by motor errors...these too are not in the older firmware.


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