Fax and Printer Techs [ return ]
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Mike

 Email

8/31/2010
12:59:13
Subject: HP Color Laserjet 2840 Jam
IP: Logged

Message:
I have a customer with this machine and the display says Paper Jam in Print Paper path, Open door and remove jam. Well, I have searched EVERYWHERE in this beast and there is NO paper anywhere. They were using the paper tray when this happend, not the by-pass. I can't find any broken flags on sensors or dirt or dust anywhere. I will admit, I am not that familiar with this machine. ANy easy ideas on what might be going on? Thanks in advance.

Mike



i3fusionguy

 Email

8/31/2010
22:18:33
RE: HP Color Laserjet 2840 Jam
IP: Logged

Message:
Have you removed the paper handling unit and checked it? There is a lot of places for paper scraps to hide there.


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