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Gary

 Email

9/01/2010
08:39:13
Subject: Phaser 8400 Error
IP: Logged

Message:
I had a customer call me with this error..
37,004.40
139465 this second # I am not sure if it is part of the first.
They had a power outage and then this came up when the power came back on. I have not gone out to see this machine as of yet.
I have not worked on many of the Xerox phaser. So I dont have the codes.
So any help would be appreciated.
They have already unpluged it over night. And still same code.
Thanks for any help.
Gary


i3fusionguy

 Email

9/01/2010
19:37:43
RE: Phaser 8400 Error
IP: Logged

Message:
Power outage might have knocked out the printhead or the electronics module - plug it into mains without a surge suppressor. You should prolly get the book for this unit for the other faults!


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